Privacy Policy

At Haven Cleaning, we are committed to safeguarding the privacy of our website visitors and clients. This policy outlines how we collect, use, and protect your personal information when you use our website or services.

Information We Collect

Personal Information: When you book our services or contact us through our website, we may collect personal information such as your name, email address, phone number, and address.

Payment Information: If you choose to make payments for our services through our website or services managing software, we may collect payment information, such as credit card details or other payment methods.

Usage Data: We may collect information about how you interact with our website, including IP addresses, browser types, operating systems, and access times.

How We Use Your Information

Service Delivery: We use the information you provide to deliver our cleaning services effectively, including scheduling appointments and communicating with you about your bookings.

Communication: We may use your contact information to respond to your inquiries, provide customer support, and send you important updates about your bookings or our services.

Marketing: With your consent, we may send you promotional emails about special offers, discounts, or new services that we think may interest you. You can opt-out of these communications at any time.

Improvement of Services: We analyze usage data to understand how our website is used and to improve the user experience. This may involve using cookies or similar technologies to track user preferences and behavior.

Data Security

We are committed to protecting the security of your personal information and take reasonable precautions to prevent unauthorized access, disclosure, or misuse.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to fulfill our obligations to you.

Your Rights

You have the right to access, correct, or delete your personal information at any time. If you would like to exercise these rights or have any questions about our privacy practices, please contact us using the information provided below.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at amy@havencleaning.com.